• Inquire account balance of savings and current accounts, time deposits, loans, overdrafts and credit cards;
• Inquire account movements of your savings and current accounts and credit cards;
• Transfer money between your own accounts and to a third-party accounts in BNU, as well as to accounts in other Banks in Macau and Overseas;
• Pay your CEM, CTM, SAAM or other Bills from your BNU accounts;
• Place and withdraw time deposits;
• Connect through a link with BOOM.com for Online Investing;
• Request cheque book;
• Contact Us in a secure way;
• Change Password (PIN).

1. Click on [Tools]
2. Select [Internet Options]
3. Select [Advanced] Tab
4. Scroll down to [Security]
5. Check [Use TLS 1.0]
   • If you browser has additional TLS options, such as TLS 1.1 and TLS 1.2, these should also be selected.
6. Click on [OK]

1. It is already activated, no further action is need.

• DO NOT reveal your ID, PIN and OTP to anyone, write down or use it where someone else can see;
• Change your PIN IMMEDIATELY, using the 'Change of Password' service, if you suspect it has been revealed;
• DO NOT use easily recognised numbers such as your birthday, telephone number etc. as your PIN;
• REMEMBER TO LOG OUT by clicking the log out button of the system and close your browser whenever you leave your computer, even for a short while;
• Clear your browser's cache on a regular basis so that your account information is removed. This is particularly important if you are using a shared PC. You should clear it after each session;
• Always use the latest recommended Internet browser so that you are using the most updated security features available;
• Contact us immediately if you notice any unusual transactions on your account.

• Savings / current account
• Time deposit account
• Housing loan account
• Personal loan account
• Overdraft account
• Credit card account

How may I transfer the funds to other Banks? You have to subscribe to "BNU Online", BNU Internet Banking service. Then, you may transfer funds through BNU Online, up to the daily limit you have specified for Accounts Not Registered in the BNU Online "Account Group" (unless you change it the maximum amount is MOP 50,000). You may change this limit. You may also register the Beneficiary Account to which you want to transfer funds in one of our branches. What is a "Registered Beneficiary Account"? It is an account in other local or overseas Bank that you register in your BNU Online "Account Group". You may set up transfer limits for these accounts. What are the daily limits for funds transfer, through the BNU Online? Unless you specified otherwise, the daily limits are: for transfers to "Beneficiary Accounts" registered in your "Account Group" applies the same limit defined for Third Party accounts registered in the "Account Group" (default: 500,000 MOP);   for transfer to "Beneficiary Accounts" not registered in your "Account Group", it will apply the same limit defined for Accounts not registered in the "Account Group" (default: 50,000 MOP). There is any minimum amount for a transfer? Yes. Depending on the respective currency, the minimum amounts for a transfer are: Currency Minimum Amount AUD 300.00 CHF 250.00 EUR 151.00 HKD 500.00 NOK 1,300.00 SEK 1,500.00 USD 100.00   Currency Minimum Amount CAD 1.000.00 DKK 1,000.00 GBP 101.00 JPY 25,000.00 NZD 350.00 SGD 330.00 MOP 250.00 Do I have to pay any additional fee for a transfer done through the BNU Online? The Bank charge the same fee for transfers instructions made online or delivered in any of our branches. Can I set up a transfer to be effective in a specified date in future? Yes, up to 2 weeks in advance you can define such transfer. If I set up a Transfer Later transaction, when the amount will be deducted from my debit account? The Bank will debit your account only on the date you specify in future (maximum two weeks later). If my account does not maintain sufficient funds, will the Transfer Later transaction be executed? In the event of insufficient balances in the debit account, the Bank shall be entitled, at its sole discretion, not to execute the transfer instructions.

1. Click on [View]
   • If you do not see this option, make sure that you are currently displaying the Menu Bar. If not, right click on the top of the Window and choose Menu Bar.
2. Select [Encoding]
3. Check [Unicode (UTF-8)]

1. Click on [View]
2. Select [Text Encoding]
3. Check [Unicode (UTF-8)]

1. Click on the [Tools] menu, click [Internet Options], and then click the [Security tab].
2. Click the [Internet zone].
3. Click [Custom Level] button.
4. In the Security Settings box, click [Enable] for [Active Scripting] in the [Scripting section].
5. Click on [OK]

1. Click on [Safari] menu, select [Preferences].
2. Select the [Security] icon/tab at the top of the window.
3. Then, check the [Enable JavaScript] checkbox under the Web content category.
4. Close the window to save your changes.

1. Click on [Tools]
2. Select [Internet Options]
3. Select [General] Tab
4. Click on [Delete...] under [Browsing history] section
5. Uncheck [Preserve Favorites website data]
6. Check [Temporary Internet Files and Cookies]
7. Click on [Delete]

1. Click [Safari] menu
2. Click [Empty Cache]
3. A dialog box popup, Click [Empty] button.